Privacy Policy | OFM Hospital UK

1. Introduction

OFM Hospital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ofmhospital.uk or use our services.

We are the data controller for the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

Name and contact details (email address, phone number)
Medical information relevant to your enquiry or treatment
Communication preferences
Any other information you choose to provide in forms or correspondence

Information collected automatically:

IP address and device information
Browser type and version
Pages visited and time spent on our website
Referring website addresses
Cookie data (see our Cookie Policy)

3. How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide information about our services
To arrange consultations and medical treatments
To communicate with you about your care and appointments
To improve our website and services
To comply with legal obligations
To send marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: Where you have given us explicit consent to process your data
Contract: Where processing is necessary to perform a contract with you
Legal obligation: Where we need to comply with legal requirements
Legitimate interests: Where processing is necessary for our legitimate business interests

5. Data Sharing

We may share your personal information with:

OFM Hospital medical staff in Turkey for treatment purposes
Third-party service providers who assist with our operations (e.g., IT services, communication platforms)
Professional advisers and regulatory authorities when required by law

We do not sell your personal information to third parties.

6. International Transfers

As we provide medical services in Turkey, your personal data may be transferred to and processed in Turkey. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection law.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Medical records are retained in accordance with applicable healthcare regulations.

8. Your Rights

Under UK data protection law, you have the following rights:

Right of access: Request a copy of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data in certain circumstances
Right to restrict processing: Request limitation of processing
Right to data portability: Request transfer of your data
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@ofmhospital.uk
Phone: +44 7876 791096
Address: OFM Hospital, Fener, Tekelioğlu Cd. No:7, Muratpaşa, Antalya, Turkey

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.